Hardee's

Reviews

• Sheryl Williams

  Jul, 26 2018
  ★ ☆ ☆ ☆ ☆
  This morning January 26, 2018 at approximately 0518hrs. I purchased a chicken biscuit with cheese combo. I recieved an order that was given to me by cashier. The cashier did not give me a reciept. Luckily I paid with my visa card.
  When I began eating the sandwich I notice the sandwich meat was hard and getting stuck in my teeth. I took a couple of bits then noticed it was not chicken they gave me a pork chop biscuit. Immediately I called the store and spoke to Joanne. She told me that she know what she gave me it was chicken. I dont eat pork and was offended. Why will I call and lie. So I told her I will bring jer the sandwich back the next morning Saturday so she can see.
  
  This is the most terrible service I had and She needs to be retrained on customer service. I will never purchased anything else from this location.
  
  In the morning I will be requested a refund.
  
  I suggest that you not eat or buy anything at this location. Other locations are much better.
  
  So I went this morning to show Joanne this sandwich I recieved. She still insist it was chicken and also stated it was hard because it was refrigerated. Rolled her eyes and said she will make me another sandwich. I told her no I want a refund. She said well I dont know how to do that. I will have to come back at 7am when the Assistant Manager Elsa comes in.
  
  Very unprofessional. I left my name and number for Assistant Manager to call me and it's now 2:16pm and no call. Im done this experience was not good for me and I will tell everyone I know. We will all spread it on and on. I will never eat at any Hardee's ever again.
  
  Thank you.

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